FAQ
Edshop is an exceptional online shopping platform exclusively designed for our valued distributors and customers who prefer the convenience of buying online...
Mon, 10 Jul, 2023 at 4:29 PM
Yes. We take utmost care of all information provided when an order is placed on our website. Our payment gateway uses the Internet-standard SSL (Secure So...
Fri, 6 May, 2022 at 3:47 PM
Once items are added to your shopping cart and you are ready to complete your transaction, click on ‘Place Order’ on the lower right of the page. You wil...
Fri, 6 May, 2022 at 3:48 PM
When an order is processed and shipped from our distribution center, we do not accept any cancellations or changes to an order. If you have questions or con...
Fri, 6 May, 2022 at 3:49 PM
After you complete the checkout process, an order confirmation will appear on your screen detailing your final order including shipping charges, your billin...
Fri, 6 May, 2022 at 3:51 PM
Shipping and handling rates vary depending on the destination of the order and are based on the weight and dimension (volume metric) of the products. All sh...
Fri, 6 May, 2022 at 3:51 PM
When your order is dispatched from our distribution center, we will send you a confirmation email. This email will include a tracking number and link to...
Fri, 6 May, 2022 at 3:52 PM
We accept different types of major credit cards as well as online banking, over-the-counter payments, and non-over-the-counter payments. Payment options wil...
Fri, 6 May, 2022 at 3:53 PM
Please see the return policy in terms and agreement for further details.
Fri, 6 May, 2022 at 4:10 PM
All orders are processed within 1 business day. Estimated delivery varies depending on location.
Fri, 6 May, 2022 at 4:10 PM